Users are encountering delays when signing in to the Genea Security Web Portal

Incident Report for Genea Security

Resolved

We’ve identified the issue and applied a fix. We’re currently monitoring to make sure everything stays stable.
Posted Oct 29, 2026 - 11:54 EDT

Investigating

We're aware of an issue affecting for some customers. Affected users may see dashboard and platform load slowly or fail to load.
Posted Oct 29, 2026 - 11:40 EDT
This incident affected: Dashboard.